Privacy Policy

This Privacy Policy applies to personal information collected through the Villa Paris website (stayvillaparis.com) and through direct communications via email, WhatsApp, or phone.

Information We Collect

We collect only the information necessary to process your reservation and provide you with a seamless stay:

• Full name and contact details (email address, phone number).
• Booking dates, guest count, and special requests.
• Payment information — processed securely through our payment provider.
• Communications you send us via email or WhatsApp.
• Website usage data collected automatically (e.g., pages visited, browser type) via analytics tools.

How We Use Your Information

Your information is used solely for the following purposes:

• To confirm and manage your reservation.
• To send you pre-arrival information, check-in instructions, and important updates about your stay.
• To process payments securely.
• To respond to your inquiries and provide guest support.
• To improve our website and guest experience through anonymous analytics data.

We do not use your information for marketing purposes without your consent, and we do not sell your personal data to third parties.

Information Sharing

Villa Paris does not sell, rent, or trade your personal information. We may share limited data with the following trusted service providers solely to operate our business:

• Payment processors — to securely handle booking payments.
• Calendar and property management tools — to coordinate availability.
• Analytics services — using anonymized, aggregated data only.

All service providers are contractually obligated to handle your data securely and only for the purpose for which it was shared.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. Payment transactions are processed through encrypted, industry-standard secure channels.

Data Retention

We retain your personal information only for as long as necessary to fulfill your reservation and comply with applicable legal obligations. Guest communication records are kept for a period of up to 2 years following your stay for service and dispute resolution purposes.

Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of your data, where legally permissible.
• Withdraw consent for any optional communications at any time.

To exercise any of these rights, contact us at hello@villaparis.com.

Cookies & Analytics

Our website uses cookies and Google Analytics to understand how visitors use the site. This data is aggregated and anonymized — it does not identify you personally. You may disable cookies in your browser settings at any time.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted constitutes your acceptance of the revised policy.

Last updated: June 2025

Contact

For any privacy-related questions or requests, please reach out to us:

Guest Information